IT Systems Engineer

2 weeks ago


Dunwoody, Georgia, United States Meridian Cooperative Full time

Hybrid Work Model - 2 Days in Office

Join Our Team:

Meridian Cooperative is seeking a dedicated Systems Administrator to become part of our innovative team at Futura Systems. Our office is driven by a commitment to excellence, ensuring that our services are efficient and impactful for our Members, Customers, Partners, and Employees. Be a part of our mission to lead in Utility Software and contribute to a thriving workplace.

About Futura Systems:

As a subsidiary of Meridian Cooperative, we specialize in providing comprehensive enterprise utility GIS solutions to a wide range of electric membership cooperatives, municipal systems, and utility providers across the United States. Our expertise lies in leveraging the ArcGIS platform to create mapping, staking, and outage management tools that are both powerful and user-friendly. Our team comprises a diverse array of developers, analysts, and support professionals, all working collaboratively to achieve our goals.

Role Overview:

The Systems Administrator will be responsible for supporting both external and internal applications and servers, ensuring they operate according to specifications. Key responsibilities include:

  • Building, deploying, configuring, and installing internal systems for various departments.
  • Addressing initial customer support inquiries that may not fall under other support departments.
  • Troubleshooting application errors in collaboration with customers and third-party vendors.
  • Maintaining system operations by monitoring and adjusting user authentication, permissions, and records.
  • Resolving system issues by identifying causes and collaborating with other systems administrators.
  • Determining hardware configurations based on user needs, reporting requirements, and security conditions.
  • Assisting help desk staff by resolving trouble tickets and confirming fixes with end-users.

Qualifications:

The ideal candidate will possess a Bachelor's Degree and 3-4 years of relevant IT experience, including:

  • Management of Windows Server environments.
  • SQL Server management with programming or T-SQL skills.
  • Network analysis and troubleshooting using tools such as Pktmon, ProcMon, Perfmon, and Wireshark.
  • Management of network protocols.

Additional experience in the following areas is preferred:

  • Hypervisor management.
  • Backup strategies and disaster recovery planning.
  • Cybersecurity, ArcGIS Enterprise, and Active Directory.
  • Management of domain controllers and DNS.

What We Provide:

We offer a comprehensive benefits package that includes:

  • Medical, Dental, and Vision coverage starting on your first day.
  • Education and Training Reimbursement.
  • On-Site Educational Opportunities.
  • Flexible Spending Accounts.
  • Health and Wellness Reimbursement (up to $300 for fitness tracking devices).
  • Life Insurance and Disability coverage.
  • Generous vacation policy with 22 days of accrued time off and 9 holidays.
  • Volunteer Time Off: 8 hours per year.
  • Robust 401(k) plan with employer matching contributions.

About Meridian Cooperative:

Founded in 1976, Meridian Cooperative was established by a coalition of Electric Membership Cooperatives aiming to provide a unified enterprise solution for data processing, IT, and operational needs. Through strategic acquisitions and partnerships, we have consolidated multiple leading companies to fulfill this vision. Today, the Meridian Suite serves over 500 utilities nationwide with industry-leading enterprise software solutions.



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