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Customer Service Ambassador

2 months ago

Milton, West Virginia, United States Family Dollar Full time

Job Summary:

As a Customer Service Representative at Family Dollar, you will be responsible for delivering exceptional customer experiences and contributing to the success of our retail team. Your primary focus will be on providing top-notch service to customers, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Greet customers warmly and assist them in selecting merchandise, offering personalized recommendations and suggestions.
  • Process cash register transactions accurately and efficiently, handling customer payments and returns.
  • Stay up-to-date on store merchandise, promotions, and events, sharing knowledge with customers and colleagues.
  • Collaborate with colleagues to maintain a clean, organized, and welcoming store environment.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced retail environment, handling multiple tasks and priorities.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Availability to work a variety of shifts, including mornings, afternoons, and weekends.