Customer Service Leader

4 weeks ago


Milton, Vermont, United States Hannaford Supermarkets Full time
Job Summary

As a Customer Service Leader at Hannaford Supermarkets, you will be responsible for providing exceptional customer service and leading a team of customer service associates. You will be the face of our company, ensuring that every customer has a positive experience in our stores. You will be responsible for maintaining a clean and organized store environment, ensuring that all customer service standards are met, and providing excellent customer service to every customer. You will also be responsible for supervising and training customer service associates, ensuring that they have the skills and knowledge needed to provide excellent customer service. You will be a role model for our company values and will be expected to embody our mission and vision. You will be a key member of our customer service team and will play a critical role in ensuring that our customers have a positive experience in our stores.

Responsibilities

Provide exceptional customer service to every customer
Maintain a clean and organized store environment
Ensure that all customer service standards are met
Supervise and train customer service associates
Ensure that customer service associates have the skills and knowledge needed to provide excellent customer service
Embody our company values and mission
Be a role model for our company
Play a critical role in ensuring that our customers have a positive experience in our stores
Perform other duties as assigned

Requirements

Effective communication and customer service skills
Ability to work in a fast-paced environment
Ability to multitask and prioritize tasks
Ability to work independently and as part of a team
Ability to maintain a clean and organized store environment
Ability to ensure that all customer service standards are met
Ability to supervise and train customer service associates
Ability to embody our company values and mission
Ability to be a role model for our company
Ability to play a critical role in ensuring that our customers have a positive experience in our stores

Preferred Requirements

1-2 years of customer service experience
1-2 years of supervisory experience
High school diploma or equivalent
Ability to work a variety of shifts, including evenings and weekends
Ability to lift up to 25 pounds
Ability to stand for long periods of time
Ability to work in a fast-paced environment

Salary Range

$24.75 per hour

Equal Opportunity Employer

Hannaford Supermarkets is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion. We are an affirmative action employer and are committed to working with and providing reasonable accommodations to individuals with disabilities.

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