Customer Service Representative

3 weeks ago


Milton, Florida, United States Majors Home Improvement Full time

About the Role:

Majors Home Improvement is seeking a highly motivated and organized Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.

Responsibilities:

  • Answer inbound and make outbound calls using our multi-line phone system
  • Qualify and set appointments using a script to determine customer needs and interest
  • Respond to customer objections and concerns in a professional manner
  • Confirm appointments daily and enter customer information and notes into our computer software
  • Greet walk-in customers and vendors in a friendly and professional manner
  • Perform scanning, filing, and general office tasks

Requirements:

  • Excellent communication, customer service, and organization skills
  • Professional appearance and friendly attitude
  • Dependable and trustworthy with reliable transportation
  • Able to balance multiple tasks with strong attention to detail and problem-solving skills
  • Basic computer knowledge and office skills

We Offer:

  • Dental insurance
  • Health insurance
  • Paid time off

About Us:

Majors Home Improvement is a local home improvement company dedicated to delivering exceptional customer service and encouraging team growth and development. We proudly serve the residents of Northwest Florida and Southeast Alabama.



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