Lead Operations Manager

4 weeks ago


Oakland, California, United States Institute of Inspection , Cleaning and Restoration Certification Full time
Job Summary

We are seeking a skilled and experienced Lead Person to join our team at the Institute of Inspection, Cleaning and Restoration Certification. As a key member of our operations team, you will be responsible for leading our cleaning and maintenance efforts, ensuring a high level of service quality and customer satisfaction.

Key Responsibilities
  • Lead and manage a team of cleaning and maintenance staff to ensure efficient and effective operations
  • Develop and implement cleaning and maintenance schedules to meet customer needs and expectations
  • Conduct regular inspections to ensure compliance with quality and safety standards
  • Collaborate with customers to understand their needs and preferences
  • Provide training and coaching to staff to improve skills and knowledge
Requirements
  • Valid driver's license and good driving record
  • Bilingual in Spanish (a plus)
  • Knowledge of carpet steam cleaning, floor cleaning, pressure washing, and window cleaning
  • Ability to work independently and as part of a team
  • Excellent communication and leadership skills
What We Offer

We offer a competitive compensation package, including 18 hours of work per week. Our company is built on a foundation of great brands and employees with a passion for service. We strive to be the leading provider of essential services through empowered people, world-class customer service, and convenient access.

Our environment is a diverse community where successful people work together to achieve common goals. We are an independently owned and operated franchise, and all hiring decisions will be made by the management of this franchisee.



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