Clinical Nurse Supervisor
11 hours ago
The Clinic RN Supervisor is responsible for assisting the Clinic Administrator/Practice Manager with general supervision, direction, and support of the daily operations of the clinic in accordance with established policies, procedures, and standards. In the absence of the manager, the supervisor has oversight of clinic operations.
Key Responsibilities
• Interviews, hires, orients, terminates, promotes, trains, and conducts performance evaluations for team members.
• Assigns day-to-day work activities and directs the functional and technical job performance of team members.
• Allocates and directs staffing needs to meet patient, unit, and department needs, and collaborates with others to ensure overall staffing needs are met.
• Manages performance, including setting goals, clarifying job expectations, monitoring performance progress, providing feedback, recognizing developing skills, and addressing performance issues related to work and our commitments using corrective action.
• Works with individual clinic management and medical staff to evaluate, monitor, and enforce clinic-specific protocols, procedures, and objectives; maintains compliance with federal/state regulations and standards.
• Ensures charging/reimbursement changes are integrated into every level of clinic operations by coordinating with the clinic team.
• Serves as the point of contact for patient and external customer complaints. Investigates and reconciles complaints relating to practice operations.
• Monitors the payroll system to help control employee time management.
• Monitors utilization of staff and supplies in assigned areas, and recommends appropriate adjustments to stay within budget guidelines while constantly improving the quality of healthcare.
• Monitors compliance with policies, implements plans, and recommends revisions as needed.
• Monitors and maintains licensure certification requirements for assigned staff.
• Supervises the day-to-day operations in the absence of the manager.
Qualifications
• Bachelor's Degree and minimum of 1 year experience in the discipline OR
• 3 years' experience in the discipline OR
• Master's Degree and no experience
• Graduate of an accredited school of nursing required
• Basic Life Support (BLS) from the American Heart Association
• 3 years experience in a clinic/physician office is required
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