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Guest Service Expert

2 months ago

Washington, United States Marriott International Inc Full time
Job Summary

We are seeking a skilled Guest Service Expert to join our team at Marriott International Inc. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences and ensuring that our guests feel valued and cared for.

Key Responsibilities
  • Provide personalized service to guests, responding to their needs and exceeding their expectations
  • Work collaboratively with the kitchen and other departments to ensure seamless service delivery
  • Manage the menu, including reading and verifying information to ensure accuracy
  • Take a hands-on approach to work, moving, lifting, and carrying objects weighing up to 25 pounds without assistance and 50 pounds with assistance
  • Stand, sit, or walk for extended periods, managing the menu and interacting with guests
Requirements
  • High school diploma or equivalent required
  • Less than 1 year of related work experience preferred
  • No supervisory experience required
  • No license or certification required
Benefits

We offer a competitive compensation package, including health care benefits, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits.

About Us

Marriott International Inc is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We believe in non-discrimination on any protected basis, including disability and veteran status, or any other basis covered under applicable law.