Guest Service Expert

3 weeks ago


Washington, United States Marriott International Inc Full time
Job Summary

As a Guest Service Expert at Marriott International Inc, you will be responsible for delivering exceptional customer experiences in a fast-paced food and beverage environment. Your primary goal will be to create a memorable and unique experience for our guests, ensuring that every interaction is a positive one. You will be the face of our brand, embodying the values of hospitality and service excellence.

Key Responsibilities
  • Provide exceptional customer service, ensuring that every guest interaction is a positive one.
  • Manage the menu, including reading and verifying information, and taking a hands-on approach to work.
  • Work collaboratively with the kitchen and other departments to ensure seamless service delivery.
  • Maintain a clean and organized workspace, adhering to company standards and procedures.
  • Participate in ongoing training and development to enhance your skills and knowledge.

Requirements
  • High school diploma or equivalent required.
  • Less than 1 year of related work experience preferred.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods.

What We Offer
  • A competitive hourly rate of $19.68-$26.25.
  • Healthcare benefits, earned paid time off, and other wellness benefits.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.

About Us

Marriott International Inc is a global hospitality company that values diversity, equity, and inclusion. We are committed to creating a workplace culture that is welcoming and inclusive for all associates. If you are passionate about delivering exceptional customer experiences and are looking for a rewarding career opportunity, we encourage you to apply.


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