Hotel Guest Service Representative

1 month ago


Waco, Texas, United States Schulte Companies Full time

Schulte Companies seeks a skilled Guest Service Representative to provide exceptional customer experiences. Key responsibilities include greeting guests, handling inquiries and complaints, processing reservations and check-ins, and maintaining lobby cleanliness. The ideal candidate will promote hotel amenities and services while ensuring a seamless guest experience.

Key Responsibilities:

  • Greet guests and provide exceptional customer service
  • Handle guest inquiries and complaints
  • Process reservations and check-ins
  • Assist with luggage and transportation
  • Maintain cleanliness and organization of lobby and common areas
  • Promote hotel amenities and services


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