Automotive Sales Support Representative
2 weeks ago
Are you passionate about cutting-edge technology and innovative automotive solutions? We are looking for dynamic individuals to become part of our vibrant and fast-paced Internet Sales division.
This position offers an excellent chance to kickstart your career in the automotive retail sector while gaining comprehensive insights into the dealership environment.
Role Overview
In this position, you will serve as the crucial link between customers and their future vehicles.
Your responsibilities will include assisting clients with inquiries about our company, prospective vehicles, and their purchasing options.
You will have the opportunity to learn about the latest vehicles and technologies available in the market.
Our dedicated Training team is committed to your success, providing both online and in-store training programs in collaboration with our manufacturers.
Benefits Offered
- Comprehensive Medical and Dental Coverage
- Vision Insurance
- Life Insurance
- 401k Retirement Plan
- Paid Training Opportunities
- Employee Discounts on Products and Services
Key Responsibilities
- Handle customer inquiries via phone and establish follow-ups for sales appointments
- Respond promptly to internet, phone, and live chat inquiries using established scripts and templates
- Provide initial product information to customers and direct them to the appropriate dealership resources
- Present preliminary financing options tailored to customer needs
- Follow up with leads who are not ready to schedule an appointment or have missed their appointments
- Engage in team and process development sessions, fostering positive relationships with teammates, sales teams, and dealership management
- Utilize a CRM tracking system on a daily basis
Qualifications and Skills
- Previous experience in a customer service-oriented role
- Team-oriented mindset
- Prompt and courteous demeanor
- Enthusiastic and engaging personality
- Strong computer proficiency
- Willingness to undergo a pre-employment background check and drug screening
We are an equal opportunity employer.
All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
We are dedicated to maintaining a safe, drug-free workplace.
Applicants must be prepared to submit to a pre-employment background check and drug test.
Candidates must possess a valid driver's license and maintain a satisfactory driving record.
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