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Client Relations Specialist
2 months ago
Position Summary:
Mayra Quaas - State Farm Agent is in search of a dynamic and career-focused individual to enhance their customer service team. This role involves fostering and nurturing customer relationships within the community while promoting a range of State Farm offerings, including auto, home, and life insurance.
Key Responsibilities:
- Develop and maintain customer relationships, ensuring timely follow-ups as necessary.
- Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
- Utilize a customer-centric, needs-based approach to educate clients about various insurance products.
Benefits:
- Simple IRA plan
- Hourly compensation plus commission and bonuses
- Paid time off, including vacation and personal/sick days
- Opportunities for professional growth and advancement within the agency
Qualifications:
- Exceptional communication skills, both written and verbal
- Strong interpersonal skills and a people-oriented mindset
- Attention to detail and proactive problem-solving abilities
- Ability to connect effectively with customers
- Bilingual proficiency in Spanish is preferred
- Must be able to obtain Property and Casualty license
- Must be able to obtain Life and Health license
If you possess the motivation to excel in this role, we encourage you to consider this opportunity.