Server Host at Monument Resort

3 days ago


Eden Prairie, Minnesota, United States Monument Resort Full time
Job Description: We are seeking a skilled and enthusiastic Server to join our team at Monument Resort. As a key member of our hospitality staff, you will provide exceptional service to our guests by taking orders, serving food and drinks, and ensuring that their experience is memorable and enjoyable.

The ideal candidate will have excellent communication skills, be able to work well under pressure, and possess a strong understanding of customer service principles. If you are a motivated and friendly individual who enjoys working in a fast-paced environment, we encourage you to apply for this exciting opportunity.

Responsibilities:
  • Welcome guests and assist them with a friendly smile while adhering to our guest guidelines.
  • Exceptional hosting of all guests and exceptional customer service
  • Bussing, bar backing, or assisting the Lead FOH, bartenders, or Restaurant Managers when needed based on the shift, maintaining a clean work environment.
  • Familiar with cashiering or willingness to learn point of sales systems (POS).
  • Assist in cashiering/taking payments from guests. Understanding/training of our POS system. Must have basic computer knowledge.
  • Keep organized FOH staff will need to make sure all utensils, dishware, silverware, and glassware are polished and properly put back and clean.
  • Assist in cleaning and maintaining building assets, i.e. rugs, bathroom appliances, etc.
  • Make coffee for guests and set up the coffee station, snacks, beverages, and water station
  • Serving and expediting dishes to the guest.
  • Set up cleaning stations in the kitchen, bus tables and dishwashing.
  • Mix and pour alcoholic beverages as needed
  • Checking IDs and adhering to DABS guidelines
  • Deep clean dining room by wiping down tables, bar stools, sweeping, mopping, etc.
  • Must adhere to the specific opening/closing/and side task lists for each shift

Requirements:
  • Pass a background check if serving alcohol per DABS requirements.
  • Entry-level FOH I position, no experience required, but preferred (will require more training)
  • FOH Level II: 1 - 2 years of experience, guest service or fine dining.
  • FOH III: 2-3 years of private club experience, guest service or fine dining
  • Current Utah Food Handlers Permit
  • Current Sips & Tips Certification
  • Age 21+ preferred, but open to younger applicants
  • Able to work in a fast-paced environment
  • Reliable Transportation


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