Customer Service Representative

1 week ago


Nashville, Tennessee, United States Terry W Jones - State Farm Agent Full time
Job Title: Customer Relations Representative

Are you a people person with a passion for helping others? Do you enjoy working in a fast-paced environment where no two days are the same? If so, we may have the perfect opportunity for you

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet those needs.

Responsibilities:
  • Establish and maintain strong relationships with customers through regular communication and follow-up
  • Use a customer-focused approach to identify and understand customer needs and provide solutions to meet those needs
  • Develop and implement sales strategies to meet or exceed sales targets
  • Work closely with the agent team to ensure seamless customer service and support
  • Stay up-to-date on product knowledge and industry trends to provide expert advice to customers
Requirements:
  • High school diploma or equivalent required; degree in business, marketing, or related field preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
What We Offer:
  • Competitive hourly pay and commission structure
  • Opportunities for advancement and professional growth
  • State-of-the-art training and development programs
  • A dynamic and supportive work environment

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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