Merchandise Associate

4 weeks ago


Nashville, Tennessee, United States Legends Hospitality Full time

Job Summary

Legends Hospitality is seeking a highly motivated and customer-focused Merchandise Associate to join our team at the NCAA Convention. As a key member of our retail team, you will be responsible for creating an exceptional experience for fans and customers, providing legendary service, and exceeding sales targets.

Key Responsibilities

• Assist guests with their overall experience while maximizing sales within the retail kiosks.
• Answer guests' questions regarding Hall of Champions equipment and merchandise.
• Complete quick and friendly retail transactions with customers.
• Maintain general cleanliness of the Hall of Champions equipment and retail fixtures.
• Stock, organize, and sell merchandise in the retail kiosk, ensuring all company visual merchandising directives are executed.
• Assist in daily inventory control, weekly cycle counts, and twice-yearly physical inventory of the Hall of Champions merchandise.
• Assist with overseeing the capture of all sales records (POS) on all admission tickets and merchandise sold out of the Hall of Champions.

Requirements

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Retail experience a plus but not mandatory.
• Must be a team player with strong verbal communication skills and good interpersonal skills for interacting with customers, staff, and NCAA contacts.
• Basic computer skills, including Microsoft Office, Word, Excel, and Outlook.
• Ability to understand and follow NCAA and Legends Hospitality policies, procedures, and work processes.
• Must be able to manage multiple tasks and priorities and easily adapt to changing situations.

What We Offer

Legends Hospitality offers a competitive salary, commensurate with experience, and a generous benefits package, including medical, dental, vision, life, and disability insurance, paid vacation, and a 401k plan.

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends Hospitality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.



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