Customer Experience Director

3 days ago


College Station, Texas, United States Pyramid Global Hospitality Full time
Front Office Operations Job Opportunity

Are you looking for a challenging and rewarding career in hospitality management? Do you have experience in Front Office, Housekeeping, Rooms, Reservations, or a related hotel leadership role? If so, we encourage you to apply for the Assistant Front Office Manager position at the Texas A&M Hotel and Conference Center. As a member of our leadership team, you will be responsible for overseeing the daily operations of the Front Office and Guest Services department. This includes managing customer relationships, financial performance, and employee development. The ideal candidate will have a strong background in hospitality management, excellent communication skills, and the ability to multitask in a fast-paced environment.

Job Description

The successful candidate will have a high school diploma or equivalent, a four-year college degree in hospitality or a related field, and one year of experience in Front Office, Housekeeping, Rooms, Reservations, or a related hotel leadership role. They will also possess general computer proficiency, a pleasant phone demeanor, and advanced knowledge of Front Office computer systems. Additionally, they will have a level-headed, patient, even-tempered demeanor, a positive and outgoing personality, cash handling experience, excellent communication skills, and the ability to multitask. The estimated salary for this position is around $48,000-$58,000 per year.

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