Customer Experience Specialist
3 weeks ago
A Customer Experience Specialist is responsible for ensuring that an outstanding customer experience is delivered to each and every customer interaction. This role requires managing policy and procedure functions that impact our customers on a daily basis, as well as other regulatory and quality duties as assigned.
About the JobThe ideal candidate will have a flexible schedule to accommodate the demands of a 24/7 Contact Center and be proficient in PC keyboard typing and Microsoft Office suite with the ability to learn other computer systems/programs quickly. A college degree (A.A. or A.S. or B.A. or similar) preferred or equivalent work experience.
Key Responsibilities- Implement quality assurance policies and procedures to ensure compliance with industry regulatory and quality requirements.
- Analyze customer grievances and non-compliance issues, gathering and organizing statistical quality data to report to leadership.
- Detect coaching needs and take actions to ensure compliance with quality standards.
Estimated Salary: $55,000 - $70,000 per year.
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Customer Experience Specialist
2 days ago
Lake Mary, Florida, United States SPECTRUM Full timeWe are seeking a Customer Experience Specialist to join our team. As a key member of our customer retention team, you will play a critical role in maximizing opportunities to retain existing customers and execute retention strategies that balance saving customers and retaining revenue.Key Responsibilities:Actively support efforts to simplify and enhance the...
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Healthcare Customer Experience Specialist
4 days ago
Lake Mary, Florida, United States Serenity Healthcare Full timeAt Serenity Healthcare, we strive to provide patients with a revolutionary technological approach to healthcare. Our Healthcare Customer Experience Specialist will play a vital role in ensuring a seamless patient journey, leaving a lasting positive impression on everyone who visits our clinic.The ideal candidate will possess excellent communication and...
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Customer Experience Specialist
6 days ago
Lake Mary, Florida, United States Flippers Pizzeria Full timeAbout UsAt Flippers Pizzeria, we pride ourselves on providing exceptional customer service and creating a welcoming atmosphere for all our guests. Our team members are passionate about delivering outstanding experiences and exceeding customer expectations.The RoleWe are currently seeking a motivated and detail-oriented Server to join our wait staff team. As...
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Dining Experience Specialist
6 days ago
Lake Mary, Florida, United States Grand Living Full timeDining Experience Specialist JobWe are seeking a highly skilled and attentive Dining Experience Specialist to join our team at Grand Living, where we offer unparalleled luxury-inspired amenities and exceptional service to residents and guests.About the Role:The Dining Experience Specialist is responsible for delivering an outstanding dining experience for...
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Guest Experience Specialist
4 weeks ago
Lake Mary, Florida, United States Nothing Bundt Cakes Full timeGuest Experience Specialist Job DescriptionNothing Bundt Cakes is hiring a Guest Experience Specialist to deliver outstanding customer service and promote our brand. As a key contributor to our bakery team, you will create memorable experiences for our guests and ensure their satisfaction.The estimated salary for this position is $40,000 - $55,000 per year,...
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Customer Experience Specialist
3 weeks ago
Lake Wales, Florida, United States Domino's Franchise Full timeWhy Work with Us?At Domino's Franchise, we're committed to providing our employees with a dynamic work environment that fosters growth, development, and fun. As a Customer Experience Specialist, you'll have the opportunity to make a real difference in our customers' lives by delivering exceptional service and support.Our competitive pay package includes an...
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Customer Experience Specialist
3 weeks ago
Lady Lake, Florida, United States Sam's Club Full timeSam's Club is looking for a highly motivated and detail-oriented individual to fill the role of Customer Experience Specialist. In this position, you will be responsible for delivering exceptional customer service, resolving member issues, and promoting the company's products and services.The estimated salary for this position is $18.00 to $26.00 per hour,...
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Customer Experience Coordinator
3 days ago
Lake Mary, Florida, United States Serenity Healthcare, LLC Full timeAbout the RoleWe are seeking a dedicated and empathetic individual to join our team as a Customer Experience Coordinator. In this role, you will be responsible for ensuring that every patient interaction is positive and memorable.The ideal candidate will have excellent interpersonal skills, a strong attention to detail, and a passion for delivering...
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Customer Experience Representative
2 days ago
Lake Mary, Florida, United States Orangetheory Full timeAt Orangetheory, we're dedicated to delivering exceptional experiences for our members. As a Customer Experience Representative, you'll play a key role in ensuring that every interaction with our studio is welcoming and informative.Key Responsibilities:Greet members and guests with enthusiasm and knowledgeManage front desk operations, including answering...
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Customer Experience Associate
6 days ago
Lake Mary, Florida, United States Which Wich Superior Sandwiches Full timeKey ResponsibilitiesPrepare high-quality menu items according to recipe manual standards.Maintain a clean and organized workspace, adhering to health and safety regulations.Demonstrate exceptional customer service skills, ensuring a positive experience for every guest.RequirementsAbility to work effectively in a fast-paced environment.Excellent communication...
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Customer Experience Associate
2 weeks ago
Lake Mary, Florida, United States YMCA of Central Florida Full timeAbout Our Team">We are a dynamic and growing organization dedicated to strengthening communities through youth development, healthy living, and social responsibility. As a Membership Representative, you will play a critical role in achieving our mission and values, which include welcoming everyone, embracing individuality, nurturing potential, and being...
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Customer Experience Specialist
3 weeks ago
Lake Wales, Florida, United States Hibbet Sports Full timeKey ResponsibilitiesThe Customer Experience Specialist will play a critical role in creating a welcoming store environment, building relationships with customers, and promoting our services. Key responsibilities include:Providing personalized customer service and ensuring customer satisfactionDeveloping and implementing strategies to drive sales growth and...
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Customer Experience Ambassador
3 weeks ago
Lake Mary, Florida, United States Nothing Bundt Cakes Full timeCompany Overview:The Nothing Bundt Cakes bakery is a welcoming environment where guests can enjoy our delicious cakes and exceptional customer service. We are seeking a motivated and friendly
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Customer Experience Specialist
3 weeks ago
Lake City, Florida, United States Phase three Brands Full timeCompany Overview: Hardee's is a leading fast-food chain with a rich history and commitment to quality. As a Customer Experience Specialist, you will be instrumental in delivering exceptional customer service and ensuring that our customers have an outstanding experience every time they visit us. Your Key Responsibilities: Providing personalized customer...
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Customer Experience Specialist
4 days ago
Mary Esther, Florida, United States Old Navy Full timeAbout This RoleAs a Sales Associate at Old Navy, you'll be the face of our brand, providing exceptional customer service and creating memorable shopping experiences. Your passion for fashion and enthusiasm for helping others will shine through in everything you do.
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Cake Experience Specialist
4 weeks ago
Lake Mary, Florida, United States Nothing Bundt Cakes Full timeSales and Customer Service Representative NeededWe are looking for a skilled Sales and Customer Service Representative to join our team at Nothing Bundt Cakes. In this role, you will be responsible for delivering exceptional customer service, meeting sales targets, and maintaining a clean and organized bakery environment.**Key Responsibilities:**You will...
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Sales Customer Experience Specialist
1 month ago
Lake Worth, Florida, United States Winn-Dixie Full timeJob SummaryWe are seeking a Sales Customer Experience Specialist to join our team at Winn-Dixie. This role is responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and...
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Guest Experience Specialist
4 weeks ago
Lake Mary, Florida, United States Nothing Bundt Cakes Full timeNothing Bundt Cakes Guest Services Representative Job DescriptionEstimated Salary: $14-$18 per hourWe are seeking a highly motivated and customer-focused Guest Services Representative to join our team at Nothing Bundt Cakes. As a key member of our bakery staff, you will be responsible for creating a warm and welcoming environment for our guests, providing...
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Customer Account Manager
2 days ago
Lake Mary, Florida, United States K2 Staffing, LLC Full timeJob OverviewK2 Staffing, LLC is a leading collections company that provides top-notch service to our clients and customers. We are seeking a skilled Collections Specialist to join our team in Lake Mary, Florida. As a key member of the collection team, you will be responsible for negotiating payment on past due auto loans, conducting outbound calls to verify...
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Customer Service Representative
3 weeks ago
Lake Mary, Florida, United States CNA Financial Corporation Full timeAbout the RoleWe are seeking a highly skilled Customer Service Specialist to join our team at CNA Financial Corporation. This is an exciting opportunity for individuals who excel in providing exceptional customer service and possess excellent communication skills.Key ResponsibilitiesRespond to customer inquiries via phone and email in a timely manner,...