Retail Sales Specialist
2 weeks ago
Company Overview
Since its inception in 1993, Kate Spade New York has embodied a vibrant, bold, and optimistic spirit. Today, it stands as a premier global lifestyle brand, renowned for crafting exceptional products that enhance everyday life. Our seasonal collections encompass handbags, ready-to-wear apparel, jewelry, footwear, home décor, and more. With a rich heritage and a unique brand identity, Kate Spade New York celebrates the diverse communities of women worldwide who embrace their perfectly imperfect lifestyles.
As a proud member of the Tapestry portfolio, we are committed to pushing the boundaries of innovation while fostering an inclusive environment. Explore our dedication to equity, inclusion, and diversity.
Position Overview
We are seeking a results-oriented Retail Sales Associate to manage various sales responsibilities, from lead generation to closing transactions. The role involves collaborating closely with customers to identify their needs, addressing inquiries about our products, and recommending suitable solutions. A successful Sales Associate will effectively resolve customer complaints and ensure optimal client satisfaction.
Key Responsibilities
- Engage with customers to understand their preferences and provide tailored product recommendations.
- Maintain a thorough knowledge of product features and ensure the store's visual presentation meets high standards.
- Achieve outstanding customer service while consistently meeting sales targets.
- Address and resolve customer issues promptly to enhance satisfaction.
Essential Competencies
- Courage: Communicates openly and provides constructive feedback; addresses challenges directly.
- Creativity: Generates innovative ideas and connects seemingly unrelated concepts.
- Customer Focus: Prioritizes customer needs and builds strong relationships to foster trust.
- Adaptability: Navigates change effectively and remains composed in uncertain situations.
- Results Orientation: Consistently exceeds performance goals and drives for excellence.
- Interpersonal Skills: Relates well to diverse individuals and builds effective relationships.
- Quick Learner: Adapts swiftly to new challenges and seeks continuous improvement.
Commitment to Diversity
Kate Spade is an equal opportunity employer, dedicated to hiring and developing exceptional talent. All employment decisions are made based on qualifications relevant to the position, without regard to age, gender, race, or any other legally protected status.
Compensation
Base Pay Range: $15.00 to $18.00 Hourly
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