Clinical Support Specialist
7 days ago
Job Summary
We are seeking a highly organized and detail-oriented Clinical Support Specialist to join our team at MyCareersFuture. As a Clinical Support Specialist, you will play a vital role in ensuring the smooth operation of our clinic.
Key Responsibilities
- Provide exceptional customer service to patients and clients, responding to their needs and concerns in a timely and professional manner.
- Assist with day-to-day clinic operations, including managing patient records, scheduling appointments, and coordinating with healthcare professionals.
- Perform administrative tasks, such as data entry, billing, and insurance claims processing.
- Assist with the preparation of patient charts, medical records, and other documents as required.
- Maintain accurate and up-to-date records of patient interactions, including phone calls, emails, and in-person visits.
- Collaborate with the clinic manager to develop and implement processes to improve patient satisfaction and clinic efficiency.
Requirements
- Minimum GCE O Level or equivalent qualification.
- Previous experience in a healthcare or administrative role is preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external partners.
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