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Healthcare Support Specialist
2 months ago
We are seeking a highly organized and detail-oriented Healthcare Support Specialist to join our team at MyCareersFuture. As a key member of our clinic staff, you will provide exceptional support to our TCM physicians and health advisors, ensuring seamless patient care and efficient day-to-day operations.
Key Responsibilities- Administrative Support: Provide administrative assistance to our TCM physicians and health advisors, including patient registration, appointment scheduling, and data entry.
- Customer Service: Offer basic information about TCM, healthcare, and common ailments to patients, and provide brief explanations of treatment plans and products.
- Inventory Management: Conduct regular stock-taking of clinic supplies and coordinate with external vendors for logistics.
- Financial Management: Accurately update billing records and reconcile daily collections.
- Operations Management: Oversee the day-to-day operations of the clinic, including maintaining clinic cleanliness and performing housekeeping tasks.
- Team Collaboration: Work collaboratively with our team to ensure smooth clinic operations and provide exceptional patient care.
- Education: GCE 'N' Level / GCE 'O' Level / NITEC / Diploma with at least 2 years of relevant experience.
- Experience: Experience in a clinic or healthcare setting, or in healthcare product sales, is advantageous.
- Skills: Excellent interpersonal and communication skills, strong customer-service mindset, ability to multitask, and basic IT knowledge.
