Patient Services Representative

3 days ago


Houston, Texas, United States Clinica Hispana PA Full time
Job Summary

We are looking for a compassionate and organized Medical Office Receptionist to join our Clinica Hispana PA team. This role involves interacting with patients, processing administrative tasks, and supporting our healthcare professionals.

Main Responsibilities:

  • Provide exceptional customer service to patients, respond to their needs and concerns.
  • Manage patient appointments, ensure smooth scheduling and minimize delays.
  • Maintain accurate and detailed electronic medical records, following all HIPAA guidelines.
  • Collect and process payments, manage patient accounts, and maintain confidentiality.
  • Support healthcare professionals by coordinating schedules, ordering supplies, and maintaining inventory.
  • Respond to emergencies and provide assistance when necessary.
  • Maintain accurate records, follow company policies, and adhere to standard procedures.

Requirements:

  • Bachelor's degree in healthcare administration or related field; high school diploma or equivalent required.
  • 2+ years experience in a medical office setting or related field.
  • Excellent communication, organizational, and interpersonal skills.
  • Bilingual English/Spanish proficiency required.
  • Proficient in basic computer skills and EMR systems.

Salary Range: $38,000 - $48,000 per year, based on experience and qualifications.



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