Patient Services Representative
3 days ago
We are looking for a compassionate and organized Medical Office Receptionist to join our Clinica Hispana PA team. This role involves interacting with patients, processing administrative tasks, and supporting our healthcare professionals.
Main Responsibilities:
- Provide exceptional customer service to patients, respond to their needs and concerns.
- Manage patient appointments, ensure smooth scheduling and minimize delays.
- Maintain accurate and detailed electronic medical records, following all HIPAA guidelines.
- Collect and process payments, manage patient accounts, and maintain confidentiality.
- Support healthcare professionals by coordinating schedules, ordering supplies, and maintaining inventory.
- Respond to emergencies and provide assistance when necessary.
- Maintain accurate records, follow company policies, and adhere to standard procedures.
Requirements:
- Bachelor's degree in healthcare administration or related field; high school diploma or equivalent required.
- 2+ years experience in a medical office setting or related field.
- Excellent communication, organizational, and interpersonal skills.
- Bilingual English/Spanish proficiency required.
- Proficient in basic computer skills and EMR systems.
Salary Range: $38,000 - $48,000 per year, based on experience and qualifications.
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Patient Services Representative
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Patient Services Representative
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