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Patient Care Advocate Representative
3 weeks ago
Lincare Holdings is seeking a highly skilled Patient Care Advocate Representative to join our team. As a key member of our organization, you will play a crucial role in facilitating patient care and providing exceptional service to our clients.
Key ResponsibilitiesAs a Patient Care Advocate Representative, your duties will include:
- Working closely with medical professionals, physicians, and clinical departments to ensure seamless patient services.
- Providing solutions for our physician referral sources and existing patient population based on outcome-based requirements.
- Submitting new orders and monitoring their completion, from initiation to setup, in collaboration with the sales and service departments.
- Preparing and analyzing billing and setup paperwork for patient services.
- Troubleshooting issues, identifying solutions, and dispatching corrective action via the appropriate departments within the organization for existing patients.
- Collecting patient information and analyzing customer needs to recommend potential products or services to management.
- Participating in the training of new customer service and sales personnel.
The ideal candidate must possess:
- A high school diploma or GED.
- Proven work experience in a related field.
- The ability to learn and apply market and product information, as well as patient billing and insurance requirements.
- Multitasking capabilities.
- Computer and technological literacy.
- A positive and professional personal image.
We offer a competitive salary of $55,000 - $65,000 per year, depending on location and experience, as well as opportunities for growth and development within the company.
