Patient Experience Specialist

4 days ago


Vergennes, Vermont, United States Medix Infusion Full time
About the Role

As a Patient Experience Specialist at Medix Infusion, you will play a critical role in leading our team of patient service representatives to deliver exceptional patient care and support.

The ideal candidate has 5+ years of experience in patient services, customer support, or a related healthcare setting, with 3+ years of leadership experience in healthcare, preferably within infusion services or a similar specialty.

A strong understanding of infusion therapy processes, insurance verification, and billing practices is essential, as well as excellent communication and interpersonal skills.

Key Performance Indicators
  • Patient satisfaction
  • Inquiry resolution rates
  • Team performance
Estimated Salary: $90,000 - $130,000 per yearWhat We Offer
  • Competitive compensation
  • Paid time off
  • Holidays

At Medix Infusion, we strive to create a positive work environment that fosters growth opportunities and recognizes our employees' contributions to our success.



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