Food Service Operations Manager
2 weeks ago
Food Service Operations Manager
ABOUT US:
We are a rapidly expanding franchise of Houston Foods, committed to excellence in customer service and providing career growth opportunities for our team members. As one of the leading franchises in the industry, we are focused on delivering outstanding results and fostering a culture of success. Our employees play a crucial role in our growth and are encouraged to contribute to our shared goals.
WHO YOU ARE:
Dynamic, results-driven individual with a proactive approach.A collaborative team player and leader who excels in a fast-paced environment.YOUR ROLE:
As a key member of the Houston Foods team, you will be responsible for:
The Food Service Operations Manager (FSOM) oversees the daily management of a single restaurant, ensuring customer satisfaction and achieving desired operational outcomes such as increased revenue, profitability, and employee retention.The FSOM leads the restaurant management team, overseeing financial management, operational efficiency, staff development, customer service, and compliance with company standards across all shifts.The FSOM should be prepared to work flexible hours, including evenings and weekends, to ensure the restaurant operates smoothly.This position reports to a District Manager and directly supervises Team Members, Shift Leaders, and Assistant Managers.This role involves interaction with restaurant staff, management, district leaders, customers, and external vendors.QUALIFICATIONS:
High School Diploma or GED is required; 2 years of college education is preferred.Completion of all internal training programs is necessary.1-2 years of experience in restaurant management is essential.Strong knowledge of financial management and P&L analysis to drive profitability.Ability to effectively prioritize and organize tasks to meet deadlines and objectives.Must be at least eighteen (18) years of age.BENEFITS:
Scholarship opportunities ranging from $1,000 to $50,000 for team members and their families.Emergency financial assistance for employees facing hardships due to unforeseen events.Discount programs on various services and products.A tool for finding in-network healthcare providers and estimating costs prior to visits.A wellness initiative that rewards participation in health-related activities.A pregnancy planning resource to assist with tracking fertility and milestones.-
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