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Deli Operations Manager

2 months ago

Beaumont, Texas, United States McAlister's Full time

Job Summary:

As a General Manager at McAlister's Deli, you will be responsible for overseeing the daily operations of the restaurant, ensuring high-quality food production, and providing exceptional guest experiences. This role requires strong leadership and communication skills, as well as the ability to motivate and evaluate team members.

Key Responsibilities:

  • Recruit, train, and develop a high-performing team to deliver exceptional customer service and drive sales growth.
  • Ensure consistent food quality and presentation, adhering to company standards and health and safety regulations.
  • Monitor and control labor costs, inventory, and supplies to maintain profitability.
  • Build and maintain strong relationships with guests, responding promptly to complaints and concerns.
  • Oversee cleaning and maintenance of equipment, facilities, and grounds, ensuring a clean and safe environment for guests and staff.

Requirements:

  • Proven experience in restaurant management, preferably in a fast-casual or casual dining environment.
  • Strong leadership and communication skills, with the ability to motivate and develop team members.
  • Excellent customer service skills, with a focus on delivering exceptional guest experiences.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic math skills and attention to detail, with the ability to manage cash handling and inventory.