Customer Service Representative

1 month ago


San Diego, California, United States CubeSmart Full time
Overview

CubeSmart is a company that values its employees and provides a supportive work environment. As a Customer Service/Keyholder, you will be responsible for managing and maintaining our properties, providing excellent customer service, and ensuring a safe and clean facility.

Responsibilities
  • Develop and maintain customer relationships by identifying self-storage needs and providing solutions.
  • Interact with customers, provide excellent service, and build rapport.
  • Meet monthly sales goals and metrics.
  • Perform lock checks, show units to customers, and work independently and on a team to rent self-storage spaces.
  • Manage the leasing process, accept payments, and complete daily bank deposits.
Requirements
  • A positive and outgoing personality with a passion for helping people.
  • Experience in delivering high-quality customer service to a diverse customer market.
  • Basic computer skills.
Benefits
  • Competitive hourly pay rate of $18-$19, depending on experience.
  • Excellent schedule with most shifts ending at 6:00 p.m. and Sundays off.
  • Paid time off, vacation, sick, and holidays.
  • Generous health benefits and 401k retirement plan with company match.
  • Tuition reimbursement and self-storage discounts.


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