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Customer Experience Associate

1 month ago

Lancaster, Pennsylvania, United States Weis Markets Full time

Job Summary: We are seeking a Customer Experience Associate to join our team at Weis Markets. As a Customer Experience Associate, you will be responsible for providing exceptional customer service, operating front-end scanning equipment and cash registers, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Provide excellent customer service by greeting customers, answering questions, and resolving concerns in a polite and professional manner.
  • Operate front-end scanning equipment and cash registers, performing all related check-out procedures, including bagging merchandise and placing items in customers' carts.
  • Maintain accuracy during transactions, ensuring customers are charged for all items and proper funds are collected.
  • Maintain knowledge of weekly ads, marketing promotions, and store layout to answer customer questions.
  • Responsible for general sanitation in the department, following cleaning schedules and department guidelines to ensure a clean and safe work environment.
  • Ensure smooth function of the department and store by cooperating with coworkers and supervisors, and continuously improving job performance.

Requirements:

  • Education and/or experience completed or working towards a High School Diploma or General Education Degree (GED).
  • No prior experience required.

Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.