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Reception Coordinator

2 months ago

Georgetown, Texas, United States Austin Gastroenterology Full time
Job Overview

Austin Gastroenterology is a well-established medical practice with a dedicated team of over 35 physicians and 30 advanced practice providers, serving various locations in the greater Austin area. Our commitment to delivering exceptional patient care is matched by our focus on fostering a supportive and dynamic work environment.

We are currently seeking a full-time Front Desk Coordinator to enhance our operations. This role may involve occasional travel to affiliated locations based on operational needs.


Key Responsibilities

  • Facilitate patient check-in and check-out processes efficiently.
  • Gather accurate patient information and ensure the completion of all necessary registration documentation.
  • Process patient and insurance payments, reconciling daily transactions.
  • Verify account balances and manage refunds accurately, providing patients with information regarding outstanding balances.
  • Organize and file records within patient charts in the electronic medical record (EMR) system.
  • Prepare patient charts in advance and upload documents into the EMR system.

*This list is not exhaustive and may include additional duties as required.*


Qualifications

  • Education: High school diploma or equivalent is required.
  • Experience: A minimum of one year in a customer service role is preferred, with healthcare experience being advantageous.
  • Performance Skills:
    • Proficient in computer applications and programs.
    • Basic arithmetic skills for calculations and reconciliations.
    • Ability to operate standard office equipment.
    • Efficient in managing paperwork and filing systems.
    • Capable of handling incoming calls and directing them appropriately.
    • Strong written and verbal communication skills.
    • Willingness to learn and utilize various software programs, including Microsoft Excel and PowerPoint.
    • Ability to organize and prioritize tasks effectively in a dynamic environment.

Benefits

  • 401(k) plan
  • Comprehensive Medical Insurance
  • Dental and Vision Coverage
  • Employer-paid Life Insurance
  • Short and Long Term Disability Insurance
  • Health Savings Account and Flexible Spending Account options
  • Paid Time Off

Work Schedule

Monday to Friday, 8 AM to 5 PM, day shift, onsite.


Austin Gastroenterology is an Equal Opportunity Employer. We are dedicated to fostering an inclusive and equitable workplace that values the diversity of our staff and patients. Our commitment to diversity enriches our service and enhances our workplace culture.

Please note that all job offers are contingent upon the successful completion of a pre-employment background check.