Service Technician

4 weeks ago


Wixom, Michigan, United States Wolverine Power Systems Full time

At Wolverine Power Systems, we're seeking a skilled Service Technician to join our team. As a key member of our shop team, you'll be responsible for diagnosing, troubleshooting, and repairing equipment to ensure our customers receive top-notch service.

Key responsibilities include:

  • Diagnosing and repairing equipment according to standard procedures
  • Maintaining rental fleet equipment, preparing it for delivery, and performing repairs
  • Load Bank maintenance and repair up to 2 meg
  • Communicating with Dispatch throughout the day regarding updates and next assignments
  • Working cohesively with internal and external customers to ensure complete satisfaction with time and service
  • Training and educating customers on equipment use and product value
  • Loading and unloading equipment
  • Refilling gasoline, oil, and other liquids for Field Service Technicians as required
  • Maintaining shop area and building grounds cleanliness and organization
  • Maintaining shop vehicle and trailer cleanliness and preparation
  • Attending factory training on equipment and obtaining successful completion of factory certification
  • Maintaining accurate records of services performed, expenses, and billable hours
  • Adhering to all safety requirements and regulations

Requirements:

  • High school diploma or equivalent
  • Valid Driver's License
  • 2+ years of experience in repair, installation, maintenance, and troubleshooting of generators, engines, or related equipment; experience with Generac, Cummins, Onan, Kohler, and/or Cat preferred

We offer a comprehensive benefits package, including medical insurance, 401k options, dental insurance, vision insurance, life insurance, short-term disability insurance, accidental death and dismemberment insurance, employee assistance program, voluntary accident insurance, voluntary critical illness insurance, paid time off, paid volunteer time, and paid holidays.


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