Medical Support Associate
4 weeks ago
We are seeking a highly skilled Medical Support Associate to join our team at NorthShore University HealthSystem. As a Medical Support Associate, you will play a vital role in providing administrative support to our physicians and patients. Your primary responsibilities will include answering phones, scheduling appointments, collecting co-payments, and completing patient registration. You will also be responsible for providing other administrative support to the physician practice, including checking in and checking out patients, verifying insurances, and greeting patients and escorting them to exam rooms. Additionally, you will be responsible for documenting vital signs, allergies, medications, and reason for office visit. If you have a passion for delivering exceptional patient care and are looking for a challenging and rewarding role, we encourage you to apply for this position.
Responsibilities:
* Answer phones and respond to patient inquiries
* Schedule appointments and manage patient schedules
* Collect co-payments and process patient payments
* Complete patient registration and update patient records
* Provide other administrative support to the physician practice
* Check in and check out patients
* Verify insurances and process claims
* Greet patients and escort them to exam rooms
* Document vital signs, allergies, medications, and reason for office visit
Requirements:
* High school diploma or equivalent work experience
* Certification in CPR through the American Heart Association
* One year of work experience in a medical office or related field
* Previous experience working in a medical office is preferred
What We Offer:
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and supportive work environment
* Recognition and rewards for outstanding performance
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