Senior Business Operations Analyst

4 weeks ago


Salt Lake, Utah, United States FEDERAL RESERVE OF SAN FRANCISCO Full time

We are seeking a highly skilled Sr. Business Analyst to join our Supervision Operations unit within Supervision and Credit (SC) at the Federal Reserve Bank of San Francisco.

The ideal candidate will have extensive experience as a business analyst, possess strong analytical and problem-solving skills, and an understanding of quality management principles and standard processes.

Key responsibilities include:

  • Executing operational support activities throughout the life cycle of examinations, including proofreading supervisory documents, document management, and data entry.
  • Developing and implementing a quality management framework, and coordinating the build out of reporting mechanisms to provide real-time insight into quality metrics and performance.
  • Collaborating cross-functionally to understand and map current processes, identify key controls, roles, responsibilities, and expectations, difficulties, and bottlenecks to improve current processes.
  • Defining, implementing, and communicating new operational processes and/or strategic solutions, and developing and gathering business requirements for the development of management information system (MIS) reporting and analysis.
  • Analyzing relevant MIS, business data, and metrics to uncover insights and trends, and leading change management efforts to drive user adoption of new technologies and quality control processes.
  • Leading the design and/or delivery of training and training materials to internal and external partners, and working with exam teams to develop and update internal procedures and documents based on business changes.

We are an equal opportunity employer, and our people reflect the diversity and the ideas of the community we serve.



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