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Property Operations Manager

2 months ago

Easton, Pennsylvania, United States Post Road Management LLC Full time
Job Overview

Post Road Management LLC is a dedicated multifamily investment firm with a commitment to responsible asset management.

We are seeking a Community Manager to oversee our residential properties. This role involves active participation in daily operations, exemplifying leadership, and guiding the team towards achieving set objectives. You will play a crucial role in supervising, managing, and inspiring team members.

Key Qualifications:

  • High School diploma is mandatory; a College Degree is preferred.
  • Experience in Property Management is essential.
  • Familiarity with AppFolio Property Management software is advantageous, though not required.
  • Ability to thrive in a fast-paced environment while meeting deadlines.
  • Excellent communication skills, both written and verbal.
  • Strong teamwork capabilities.
  • Proficient in Microsoft Office, internet/email, and general computer use.
  • Detail-oriented with exceptional organizational and customer service skills.
  • Valid Driver's License and access to a registered, insured vehicle for work-related tasks.
  • Must possess and maintain a clear criminal background.

Responsibilities:

  1. Office Management: Handle general office tasks including answering calls, maintaining voicemail, returning messages, scanning, faxing, and filing documents, as well as managing tenant and property files.
  2. Leasing Activities: Engage with potential tenants, conduct property tours, screen applicants, assist with the application process, draft leases, and manage online leasing advertisements.
  3. Administrative Duties: Create tenant notifications, prepare legal documents, manage lease renewals, process rent payments, and oversee move-out procedures.
  4. Tenant Relations: Address tenant issues, including emergencies, complaints, lease terminations, and evictions, while attending necessary hearings and conducting inspections.
  5. Maintenance Oversight: Ensure preventative maintenance is performed, coordinate with maintenance staff, schedule vendor services, and maintain property cleanliness.
  6. Miscellaneous Tasks: Schedule property inspections, liaise with city and utility providers, ensure compliance with housing regulations, and complete other tasks as needed.

Benefits:

  • Comprehensive health benefits (Medical, Dental, and Vision)
  • 401k retirement plan
  • Employee rent discounts
  • Commission bonuses
  • Gas reimbursement
  • Competitive paid time off and sick leave
  • Company-paid holidays from the start of employment
  • Opportunities for professional development and advancement