Sales Support Associate
4 weeks ago
We are seeking a highly motivated and customer-focused Sales Support Associate to join our team at Fastenal. As a Sales Support Associate, you will play a critical role in providing exceptional customer service and support to our customers.
Key Responsibilities- Assist with sales and customer service activities, including responding to customer inquiries and resolving issues.
- Manage inventory levels and perform tasks related to receiving, shipping, and storing products.
- Place and fulfill orders, ensuring timely and accurate delivery to customers.
- Perform deliveries using a company vehicle, adhering to safety protocols and regulations.
- Be at least 18 years old, due to the nature of the work.
- Possess or be working towards a degree in Business or Marketing, or have related industry experience and knowledge of the local market.
- Exhibit excellent written and oral communication skills, as well as proficiency in computer skills.
- Demonstrate strong math aptitude, attention to detail, and a sense of urgency.
- Show a strong aptitude for sales and a desire to sell, as well as a highly motivated and self-directed approach to work.
- Meet the physical demands of the role, including lifting, sliding, carrying, and lowering packages that typically weigh 25-50 pounds and may weigh up to 75 pounds.
- Pass a required drug screen (applicable in the US, Puerto Rico, and Guam only).
- Possess a current, full, valid driver's license issued in the country where the job is located, as well as the ability to meet our driving record requirements to use a company vehicle, as needed.
- Have an interest in career advancement and be willing to take on additional responsibilities.
Fastenal is a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. We've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity.
As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.
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