Seasonal Sales Support Associate
3 weeks ago
Job Summary
We are seeking a highly organized and detail-oriented Seasonal Sales Support Associate to join our team at David Yurman. As a key member of our retail operations staff, you will provide administrative and logistical support to ensure seamless customer experiences.
Key Responsibilities
- Process sales transactions accurately and efficiently.
- Respond to customer inquiries and direct calls to the appropriate team members.
- Assist with visual merchandising and housekeeping standards to maintain a visually appealing store environment.
- Support the sales and operations teams with packaging and shipping client orders.
- Assist with inventory management, including office supplies, packaging materials, and stationery.
- Identify and report any client jewelry repairs or issues.
- Contribute to maintaining a clean and organized store case line.
- Assist with inventory audits and ensure accurate inventory levels.
- Ensure the organization and cleanliness of the jewelry cleaning area.
Requirements
- Minimum 1 year of experience in an operational role in a customer service environment, preferably in luxury retail.
- Proficiency in Microsoft Excel and Outlook.
- Ability to prioritize tasks, work in a fast-paced environment, and adapt to changing situations.
- Flexibility to work in various roles and non-traditional hours, including days, nights, weekends, and holidays.
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