Customer Engagement Specialist

1 day ago

Issaquah, Washington, United States Savers | Value Village Full time

About Us

Savers | Value Village is a company that values diversity, equity, and inclusion, striving to create a workplace culture that reflects the communities we serve.

We believe in the importance of championing reuse and reducing waste, and we're dedicated to making a positive impact on the environment and our communities.

This is reflected in our business model, which focuses on redistributing gently-used items to reduce waste and provide funding for our nonprofit partners' community-based programs and services.


Job Responsibilities
  • Create an engaging customer experience by assisting with shopping needs, answering questions, and providing product information.
  • Work collaboratively with fellow team members to maintain a clean and organized store, ensuring efficient inventory management and meeting sales targets.
  • Contribute to visual merchandising, pricing, and inventory processes to achieve sales goals and enhance store appearance.
  • Analyze sales data to identify trends and opportunities for growth, then implement strategies to increase sales.
  • Maintain excellent communication and teamwork skills to ensure seamless operations and customer satisfaction.

This role requires adaptability, strong problem-solving skills, and the ability to multitask in a dynamic retail environment.


Benefits and Perks
  • A competitive salary range of $16.50 - $17.39 per hour, depending on your job duty or position.
  • A comprehensive benefits package, including healthcare plans, paid time off, sick pay, and holiday pay.
  • A generous team member discount program, offering up to 50% off store merchandise.
  • Flexible spending accounts for eligible health and daycare expenses.
  • An Employee Assistance Program (EAP) to support work-life balance and employee well-being.
  • Life insurance and disability insurance coverage.
  • Annual bonus and performance merit increases.
  • Parental leave and other family-friendly benefits.

Savers | Value Village is committed to investing in its employees' growth and development, offering ongoing training and education to help you succeed in your role and advance your career.

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