Customer Solutions Expert for Center of Plate
3 weeks ago
We are seeking a Customer Solutions Expert to join our team as a Center of Plate Specialist. This role is responsible for driving penetration and growth of assigned categories through consultative sales activities with targeted customers.
Key Responsibilities- Provide product expertise and sales support for all aspects of the category, including promotional opportunities, product information, suggested pricing, competitive information, and menu ideas prioritized for top penetration opportunities.
- Drive KPIs across category, including sales case growth, category penetration, EB penetration, and TM feedback, and work with TMs to refine product offering, order guides and potential pricing for new accounts.
- Support category specific product conversion activities, and new item sales opportunities based upon product margins, features and benefits.
- Assist TMs in opening new accounts with highest potential, and accompany TMs on high potential accounts' visits to provide specific category expertise.
- Train TMs, focusing on top penetration priorities and utilizing hands-on product and printed materials during monthly sales meetings and one-on-one opportunities in the field; coach TMs during work withs.
- High School diploma or equivalent required; Bachelor's degree preferred.
- 5 years experience in COP category; must possess deep, comprehensive product knowledge in COP; culinary training beneficial.
- Consultative selling skills preferred.
- Possesses strong verbal and written communication skills, as well as solid interpersonal, presentation and training skills required.
The estimated annual salary for this role is between $55,000 and $90,000. In addition to base pay, this role will also receive incentive compensation. Benefits may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.
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