Director, Large Enterprise Solutions Leader

2 weeks ago

Washington, Washington, D.C., United States Lumen Inc Full time
About Lumen

Lumen is a leading provider of digital infrastructure solutions, connecting people, data, and applications with speed, security, and ease. We're committed to building a culture of teamwork, trust, and transparency, where our employees can thrive and drive progress.

Our commitment to workplace inclusion and employee support is evident in our recognition as one of the Newsweek 2024 Greatest Workplaces for Diversity and our perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year.

We're seeking a visionary leader to join our team as the Director Product Segment – Large Enterprise, responsible for driving the success and growth of our Large Enterprise product segment.

Main Responsibilities
  • Own and drive a strong P&L for the Large Enterprise product segment
  • Collaborate with product teams, sales, marketing, service delivery, and other key ecosystem partners to develop requirements, prioritize enhancements, and drive best-in-class product experience for customers
  • Define, monitor, and improve key product segment metrics, including adoption, customer net promoter score (NPS), volume of leads, and more
  • Prioritize the product roadmap for the LE segment in line with market research, customer feedback, and ecosystem partners' capacity
  • Lead the identification of and capitalization on emerging opportunities within the LE segment, fostering innovation to maintain a competitive edge and drive future revenue growth
Requirements
  • Bachelor's degree or higher in Business or a related field
  • 7+ years of leadership or experience in a large-scale product and/or segment leadership role in the Large Enterprise product segment
  • Proven track record of launching successful products in LE through a blend of technical, creative, business, and marketing skills
  • Superior communication, leadership, team building, and people management skills
  • Ability to prioritize among competing opportunities, balance customer needs with business priorities, and clearly articulate the rationale behind decisions
  • Experience and familiarity with SASE, Dark Fiber, Colo VPN, Enterprise Broadband, VoIP, Lumen Digital, M&P, and UCC products as they relate to LE
  • Experience as a general manager
Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location-based pay ranges are as follows:

  • $128,310 - $171,080 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD
  • $135,060 - $180,080 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY
  • $141,820 - $189,090 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI
  • $148,570 - $198,090 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications, and other business needs.

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