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Support Associate

2 months ago

Stony Brook, New York, United States Chico's FAS Full time
Job Title: Support Associate

We are seeking a highly motivated and detail-oriented Support Associate to join our team at Chico's FAS. As a Support Associate, you will play a critical role in ensuring the smooth operation of our sales floor and stockroom.

Key Responsibilities:
  • Process merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment on the sales floor.
  • Ensure new products are properly merchandised and represented in a timely manner.
  • Correctly enter all receiving documents into the computer system, reconcile merchandise invoices to items received, and complete store-to-store transfers and Locate requests.
  • Participate in pricing changes and markdowns, and alert store management to cash supply needs.
  • Assist with visual directives, including floor sets, window changes, visual presentations, signage placement, and boutique cleanliness and organization.
Customer Experience:
  • Model, support, and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
  • Ensure a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns, and exchanges.
  • Reinforce buying decisions at the checkout and achieve add-on goals, including gift card sales.
Teamwork and Growth:
  • Promote an inclusive, collaborative approach to problem-solving.
  • Seek personal developmental opportunities and solicit feedback.

This is a dynamic role that requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. If you are a team player with a passion for delivering exceptional customer service, we encourage you to apply.

Qualifications:

  • High school diploma or equivalent
  • Previous stock or cashier experience preferred
  • Must be 18 years of age or older
  • Excellent communication and customer service skills
  • Able to learn or adapt to technology provided by the company
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Ability to work the majority of the shift standing
  • Ability to work quickly and within strict timelines
  • Ability to demonstrate teamwork

Physical Requirements:

  • Constant Walking/Standing % of 8-hour shift
  • Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
  • Frequent Climbing- 34%-66% of 8-hour shift

Chico's FAS is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.