Sales Associate

13 hours ago


Stony Brook, New York, United States KnitWell Group Full time

About Us
At KnitWell Group, we're passionate about empowering women to find their authentic self-expression through modern, feminine, and versatile clothing. Our team is dedicated to providing exceptional client experiences that make a lasting impact.

Job Overview
As a Sales Associate - Client Experience Expert, you will play a vital role in driving revenue by building strong relationships with clients, sharing style and product information, and maintaining a clean and safe store environment. You will consistently achieve individual goals that support store objectives.

Key Responsibilities

  • Embody our values and set an example through your behaviors
  • Comply with all ANN INC. practices and procedures
  • Additional responsibilities as assigned by the Store Manager, Co-Manager, and Sales Leads

Client Experience
  • Provide excellent client service by anticipating needs, exceeding expectations, and adhering to ANN INC. service experience standards
  • Acknowledge, interact, and build relationships with clients, creating client loyalty and multi-tasking while servicing internal and external clients
  • Address client concerns, coming to resolution when possible, and involving management where appropriate

Operations
  • Complete opening/closing procedures and tasks as directed by Leadership Team with a client focus
  • Meet merchandise processing standards and maintain an organized and accessible work area
  • Adhere to Loss Prevention practices and report potential incidents to ensure shortage control and protect company assets

Requirements
  • Ability to function as a role model, ensuring the client remains the top priority
  • Ability to prioritize and meet deadlines as assigned with minimal supervision and within designated timeframes
  • Knowledge of visual standards and techniques, and ability to implement and maintain with ANN INC.'s guidelines

Education and Experience
Minimum Requirements: High School Diploma or GED. Minimum one year sales associate or relevant experience in the services industry with proven results.
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