Enrollment Coordinator

18 hours ago


West Springfield, Massachusetts, United States Center for Human Development Full time
Job Summary

We are seeking a highly motivated and detail-oriented Enrollment Coordinator to join our team at the Center for Human Development. The successful candidate will be responsible for ensuring that enrollees are assigned a Care Coordinator within five business days.

Key Responsibilities
  • Verify enrollee eligibility for CP services with MassHealth.
  • Utilize various avenues to obtain updated or confirm contact information for enrollees.
  • Initiate recruitment contact with enrollees, either by phone calls, text/emails, or conducting outreach visits.
  • Introduce enrollees to the ICP program and provide them with a handbook.
  • Assign enrollees to appropriate teams and care coordinators using the enrollment care coordinator availability list.
  • Schedule initial visits for Care Coordinators.
Requirements
  • Outreach to various communities throughout Western Mass.
  • Connect with different agencies to assist with enrollment.
  • Engage enrollees assigned to ICP.
  • Knowledge of MassHealth's Community Partners program.
  • Ability to work with people from diverse backgrounds.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities



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