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Sales Associate

2 months ago


Newport Beach, California, United States LoveShackFancy Full time
About LoveShackFancy

LoveShackFancy is a world filled with romantic, dreamy, and optimistic products, from clothing to tabletop, bedding, swim, ski, travel accessories, shoes, and more. Our brand began with a beach-to-ballroom hand-dyed halter dress created by founder and creative director Rebecca Hessel Cohen for her bridal party.

Key ResponsibilitiesSelling & Client Service

We're looking for a Sales Associate to join our team. As a Sales Associate, you will be responsible for:

  • Greeting and acknowledging all customers, providing courteous and knowledgeable customer service
  • Working with clients to style them in LoveShackFancy, suggesting styles that will best suit their needs and size
  • Service the transaction by pulling needed sizes from the stockroom, cleaning up the fitting room, suggestive selling, and ordering items for the client online when unavailable in the store
  • Removing unwanted merchandise from fitting rooms and ensuring all merchandise is placed back onto the floor after completing a transaction
  • Sending follow-up communication to clients thanking them for their purchase, reaching out when a new product arrives, etc.
Visual Merchandising

You will also be responsible for:

  • Monitoring and maintaining visual merchandising standards on a daily basis
  • Folding, straightening, filling in, and ensuring correct placement of merchandise throughout the day
  • Ensuring representation of all merchandise, styles, and sizes are on the floor
  • Assisting with stock duties when needed, including shipments, markdowns, and transfers
Operations

Additionally, you will:

  • Follow all procedures in the POS system for ringing up sales, including 100% client capture
  • Keep the cash wrap area neat, organized, and maintained with all daily supplies
  • Answer the phone and service the client's needs
  • Help with events both in-store and off-site, including setup, breakdown, and overall organization

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described and may be amended at any time at the sole discretion of the Employer.