Sales Associate

2 days ago


Newport Beach, California, United States pacsun Full time
About the Role

The Sales Associate is a key member of our Pacsun team, responsible for delivering an exceptional customer experience and driving sales through product knowledge and passion. As a Sales Associate, you will be the face of our brand, working closely with customers to understand their needs and provide personalized recommendations.

Key Responsibilities
  • Deliver an engaging and authentic customer experience, ensuring every customer leaves the store feeling valued and satisfied.
  • Stay up-to-date on product knowledge, including fashion trends, brands, and styles, to provide expert advice to customers.
  • Execute visual directives and maintain visual standards to create an inviting and well-organized store environment.
  • Support the leadership team in achieving sales and operational goals, including participating in company and store contests and events.
  • Provide excellent customer service, handling customer situations in compliance with policy and procedures, and escalating issues to leadership when necessary.
Requirements
  • Passion for product, brands, fashion, and trends.
  • High school diploma or equivalent preferred.
  • Effective written, verbal, and presentation skills.
  • Strong communication and interpersonal skills.
  • Excellent time management and organizational skills.
  • Proficient in math and computer skills.
What We Offer
  • A competitive salary range of $16.00 - $18.49 per hour.
  • A generous associate discount of 30-50% off merchandise online and in-store.
  • Immediate 100% vested 401K contributions and employer match.
  • Calm Premium access for all employees.
  • Employee perks throughout the year.
Physical Requirements

The Sales Associate role requires frequent lifting and/or moving up to 20 pounds, occasional lifting and/or moving up to 35 pounds, and the ability to sit, stand, walk, and climb ladders as needed. The associate must also be able to work in an open environment with fluctuating temperatures and standard lighting.

Work Schedule

This is a part-time position, requiring a range of 20-40 hours per week. As a National Retailer, flexibility with work schedule is required, including weekends, nights, and peak holiday periods.


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