Hotel Night Auditor

3 weeks ago


Charleston, West Virginia, United States Shaner Hotel Group Full time

Job Summary: We are seeking a skilled Night Auditor to join our team at the Holiday Inn Express Charleston-Civic Center. As a Night Auditor, you will be responsible for ensuring the accuracy of revenue and expense transactions, handling guest complaints, and providing exceptional customer service.

Key Responsibilities:

  • Balance revenue and expense transactions for the day
  • Handle guest complaints and resolve issues in a timely manner
  • Process check-ins and check-outs according to hotel requirements
  • Adhere to payment, cash handling, and credit policies

Requirements:

  • High school graduate or equivalent
  • Previous hotel experience preferred
  • Computer experience preferred
  • Bilingual English/Spanish a plus

About Us: Shaner Hotel Group is a leading hospitality owner-operator and management company with a portfolio of over 65 properties across 14 states and four countries. We offer a range of services for investors, hotel owners, and brands, including hotel development, design, and construction, e-commerce, and revenue management.



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