Family Support Specialist

4 days ago


Peoria, Illinois, United States FamilyCore Full time
About FamilyCore

FamilyCore is a private, non-profit social service agency dedicated to strengthening families and promoting healthy relationships. With over 120 years of experience, we provide a range of services to support families in need, including counseling, intervention, and preventative education.

Job Summary

We are seeking a highly motivated and compassionate Case Aide to join our team. As a key member of our Child Welfare team, you will provide support to our Child Welfare Specialists and work closely with families to achieve permanency. This is a full-time position that requires a strong commitment to our mission and values.

Responsibilities
  • Maintain accurate and confidential documentation, visitation notes, and track required data in accordance with Department of Children and Family Services Rule and Procedure, contracts, and applicable standards.
  • Develop and maintain working relationships with all internal and external clients, including schools, FamilyCore staff, and parents.
  • Provide in-home services to maintain permanency and ensure a welcoming and clean environment that promotes a quality interaction and the mission of FamilyCore.
  • Enter Parent-Child and Sibling visit case notes into the Statewide Automated Child Welfare Information System.
  • Perform a variety of support functions, including filing, copying, and customer service.
  • Supervise parent and child visitation and sibling visits, and engage in parent and child visitation.
Requirements
  • High school diploma or equivalent required.
  • 2 years experience preferred.
  • Basic proficiency in MS Word, Outlook, and Excel required.
  • Excellent written and verbal communication skills.
  • Ability to set and maintain professional boundaries with clients.
  • Ability to establish and maintain a client focus.
  • Must possess valid Illinois Driver's License with no restrictions, and proof of valid vehicle insurance.
  • Ability to operate FamilyCore vehicles.
  • Must complete child passenger safety training.
  • Strong interpersonal, problem-solving, and teamwork skills.
  • Utilize time tracking software and all other software required to fulfill duties.
Work Environment

This position requires frequent exposure to loud noise and outdoor weather conditions. May be subject to difficult client interactions that involve behavioral and/or emotional challenges.

FamilyCore is an Equal Employment Opportunity Employer.



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