Guest Experience Team Member

2 weeks ago


Chicago, Illinois, United States McDonald's Corporation Full time
Job Summary:

As a Guest Experience Leader at McDonald's Corporation, you will play a vital role in delivering exceptional customer service and creating a welcoming atmosphere for our guests. Your primary responsibility will be to lead the guest experience by checking in with guests, ensuring they are enjoying themselves, and resolving any concerns they may have. You will also work closely with your team to maintain a clean and friendly restaurant environment.

Key Responsibilities:

Lead the guest experience by checking in with guests and ensuring they are enjoying themselves
Handle guest concerns and provide resolution to their satisfaction
Work closely with your team to maintain a clean and friendly restaurant environment
Offer expert insight into promotions and benefits of utilizing the McDonald's App, Mobile Order & Pay features

Requirements:

A humble and hospitable demeanor
Passion for helping and serving others (customers and fellow team members)
Desire to learn and grow
Ability to communicate effectively and anticipate customer needs

What We Offer:

Competitive pay from $21.32/hour plus cash incentives
Employee discounts and free meals
Paid sick leave and/or paid time off
Tuition reimbursement and/or educational assistance
Training and advancement opportunities
Weekly direct deposit
401k plan*Medical, dental, and vision benefits*And much, much more

Equal Employment Opportunity:

McDonald's Corporation is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

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