Seasonal Guest Services Team Member
4 weeks ago
Chicago Children's Museum is committed to creating a community where play and learning connect. We strive to be a place where children and families can explore, create, and grow together.
Job SummaryThe Seasonal Guest Services Team Member provides excellent customer service to our guests and members. This role is responsible for ensuring a welcoming and efficient experience for all visitors to the museum.
Key Responsibilities- Welcome guests and members to the museum, providing information and assistance as needed.
- Manage cash handling and sales techniques to meet attendance and revenue goals.
- Resolve customer service issues in a professional and courteous manner.
- Assist with the opening and closing of admissions and membership stations.
- Conduct health and safety protocols to ensure a safe and clean environment for visitors.
- Manage visitor traffic flow and exhibit capacity.
- Support the museum's diversity, equity, and inclusion initiatives.
- High School Diploma or equivalent.
- 1-2 years of cash handling and customer service experience.
- Knowledge of Patron's Edge or comparable ticketing software a plus.
- Positive and outgoing personality with excellent communication skills.
- Able to handle multiple tasks simultaneously in a fast-paced environment.
- Ability to stand for long periods and move around the museum floor.
- Ability to lift up to 40 pounds and push/pull heavy objects.
- Ability to work in a loud and crowded environment.
Chicago Children's Museum is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive hourly rate of $17.33 and a fun and dynamic work environment.
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