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Front Office Support Specialist

2 months ago

Houston, Texas, United States Diamonds Direct Full time

About Diamonds Direct

We are a leading luxury jeweler dedicated to providing exceptional customer experiences. Our team is comprised of passionate and driven individuals who share our commitment to excellence.

Job Summary

We are seeking a highly skilled and experienced Front Desk Professional to join our team. As a key member of our front office team, you will be responsible for providing a luxurious experience for our customers from the moment they enter our store.

Key Responsibilities

  • Provide exceptional customer service and ensure a positive experience for all customers
  • Manage and maintain a high level of organization and attention to detail
  • Assist with inventory management and store operations
  • Prepare and send outgoing mail and packages
  • Perform other administrative tasks as needed

Requirements

  • Previous customer service or front desk experience in a luxury retail environment
  • Excellent oral communication and interpersonal skills
  • Proficient computer skills and ability to learn new software
  • Ability to work in a fast-paced environment and maintain a professional demeanor under pressure

What We Offer

  • Investment in your career development and growth opportunities
  • Empowering you to take control of your own career path within Diamonds Direct
  • Exposure to all other departments within our organization
  • A family-oriented culture that promotes teamwork and furthering education within the jewelry industry