Customer Service Representative

2 days ago


Marietta, Georgia, United States Ed Voyles Automotive Group Full time

We're looking for a dedicated CUSTOMER SERVICE REPRESENTATIVE - AUTOMOTIVE to join our Ed Voyles Hyundai team. As a key member of our service department, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our valued clients.

About the Role:

This is an excellent opportunity to work in a fast-paced environment where no two days are the same. You'll have the chance to work closely with our experienced technicians and develop a deep understanding of automotive systems.

Responsibilities:
  • Greet customers warmly and listen to their service needs
  • Communicate effectively with customers on repair and maintenance options
  • Provide cost estimates and timelines for recommended services
  • Coordinate with technicians to relay accurate information and updates
  • Schedule and follow up on service appointments
  • Maintain comprehensive records of service history
  • Ensure high levels of customer satisfaction and resolve concerns promptly
  • Promote dealership services and upsell relevant products
What We Offer:
  • A competitive salary of $48,000 per year, plus performance-based bonuses
  • A comprehensive benefits package, including medical, dental, vision, and retirement plans
  • Ongoing training and career development opportunities to help you grow in your role


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