Veterinary Customer Service Ambassador

1 week ago


Newington, Connecticut, United States The Animal Hospital Full time
About The Animal Hospital

We are a reputable animal care facility seeking a highly skilled and compassionate individual to join our team as a Veterinary Customer Service Representative/Receptionist.

Job Summary

This part-time position involves providing exceptional customer service to clients and their pets, while maintaining a clean and organized reception area. The ideal candidate will possess excellent communication and interpersonal skills, as well as a passion for working with animals.

Key Responsibilities
  • Greet Clients and Pets: Welcome clients and their pets in a friendly and professional manner, ensuring a positive experience for all.
  • Answer Phone Calls and Schedule Appointments: Respond to phone calls and schedule appointments in a timely and efficient manner.
  • Assist with Client Inquiries: Provide accurate and helpful information to clients regarding our services and facilities.
  • Process Payments and Maintain Records: Process payments and maintain accurate records of client interactions and transactions.
  • Assist with Patient Care: Provide support with patient care as needed, ensuring the well-being of our furry friends.
  • Maintain a Clean and Organized Reception Area: Ensure the reception area is clean, organized, and welcoming to clients and their pets.
Requirements
  • High School Diploma or Equivalent: A high school diploma or equivalent is required for this position.
  • Previous Experience in Veterinary Customer Service: Previous experience in veterinary customer service is highly desirable.
  • Excellent Communication and Interpersonal Skills: The ability to communicate effectively with clients, staff, and pets is essential.
  • Ability to Multitask and Work in a Fast-Paced Environment: The ability to multitask and work in a fast-paced environment is crucial for this role.
  • Passion for Working with Animals: A genuine passion for working with animals is a must.
  • Good Computer Skills: Basic computer skills are required for this position.


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