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Customer Service Representative

2 months ago


Mt Prospect, United States Walgreens Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Engage with customers, respond to their needs, and resolve issues in a professional and courteous manner.
  • Cash Handling: Operate a cash register, process transactions, and handle customer payments.
  • Store Maintenance: Maintain a clean and organized store environment, including counters, shelves, and displays.
  • Inventory Management: Assist with inventory management, including receiving and stocking merchandise, and maintaining accurate inventory records.
  • Team Collaboration: Work collaboratively with other team members to achieve sales goals and provide excellent customer service.
Requirements
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with customers and team members.
  • Customer Service Skills: Proven ability to provide exceptional customer service, with a focus on meeting customer needs and resolving issues.
  • Teamwork Skills: Ability to work collaboratively with other team members to achieve sales goals and provide excellent customer service.
  • Basic Math Skills: Basic math skills, with the ability to accurately handle cash and process transactions.
Preferred Qualifications
  • Previous Retail Experience: Previous experience in a retail environment, with a focus on customer service and sales.
  • Math Skills: Strong math skills, with the ability to accurately handle cash and process transactions.
  • Computer Skills: Basic computer skills, with the ability to operate a cash register and use other retail technology.