Operations Manager at CCL Label

4 weeks ago


Sioux Falls, South Dakota, United States CCL Label Full time
Job Highlights

Work in a state-of-the-art production facility with a focus on producing secondary packaging within cGMP facilities.

CCL Label, a division of CCL Healthcare, is a global leader in producing secondary packaging for pharmaceutical companies. We pride ourselves in partnering with companies of all sizes and manufacturing our products locally to our partners.

We have 29 cGMP facilities worldwide and are growing. With over 65 years of printing experience, CCL Label knows quality matters.

We have invested heavily into 100% Vision Inspection Systems and deployed the most rigorous Quality Assurance process in the industry.

This means we can provide our partners with the lowest cost of ownership in the industry.

Our products are designed to increase packaging line throughput, minimize the investment in equipment, and deliver the highest quality products on the market.

We make packaging solutions for:

  • Pharmaceutical RxBiotechnologyContract PharmaceuticalGeneric PharmaceuticalPharmaceutical OTCMedical DeviceClinicalAnimal Health
What We Offer

CCL Label offers an extensive benefits package that includes:

  • vacation and paid personal off, health, dental and vision insurance, 401(k) match up to 8%, company-paid life insurance and disability insurance, employee assistance program, flexible spending account, and tuition reimbursement
Job Summary & Requirements

Manage overall operations and is responsible for the safe, efficient, and successful management of labor, productivity, production quality, and safety measures as established for Production departments on all shifts.

Serve as a company representative.

Enhance the operational procedure, systems, and principles in the areas of information flow and management, business processes, reporting, and look for opportunities to expand systems.

Carry out supervisory responsibilities in accordance with company's policies and applicable laws.

Supervisory Responsibilities

Direct Reports: 3-6 employees

Indirect Reports: 75-100

Effectively leading team to meet business goals

Creating and managing team schedules

Managing workflow of the department and delegating tasks

Training of team members to ensure job duties are performed efficiently and effectively

Setting goals for workers and ensuring compliance with the company goals and objectives

Evaluating performance and providing feedback on an ongoing basis

Resolving employee issues and disputes

Prepare and enforce corrective actions

Maintain plant standards to ensure BRC and cGMP requirements are met

Enforcing compliance with company policies

Duties/Responsibilities:

  • Maintain a safe, injury/accident-free workplace and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations
  • Accomplish operations and organization mission by contributing operations information and recommendations to strategic plans and reviews; prepare and complete action plans
  • Implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends
  • Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures
  • Analyze and improve organizational process and workflow; implement changes
  • Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees
  • Interview, assign, schedule, monitor, coach, counsel, appraise, review job contributions and discipline employees
  • Forecast staffing requirements based on scheduled jobs and manage staff levels and hours to meet or exceed operations labor budget expectations
  • Communicate operating policies and/or issues job expectations to production employees
  • Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems, non-conformities and complaints
  • Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation
  • Manage relationships with key personnel
  • Identify process improvement opportunities and implement necessary changes to positively impact production
  • Participate in safety committee and support all safety initiatives
  • Participate and support all local, state and federal inspections
  • Participate in customer and third-party audits as required
  • Participate in job cost meetings and identify necessary corrective actions
  • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations


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